ABOUT US
The companies discussed here are known as the most popular insurance companies in South Africa. Before we name the provided insurers, we wish to include a good reason why people should cover themselves, their family and their belongings. As we all know, nothing in life is ever sure, accidents as well as theft are frequent occurrences and paying a small monthly fee in case of an unforeseen event, is a smart move.
The four types of cover everyone should have include home, health, life and vehicle insurance. The presented companies offer a wide range of insurance options in all fields, we have mentioned what type of plan each company specializes in and we have provided a rating system provided by their customers.
INSURANCE COMPANIES
1. OVERVIEW
Triarc Life Insurance is one of South Africa’s newest and promising insurance companies offering premiums from R150 a month. Their affordable life insurance plans include Life Cover, Disability Cover, Functional Impairment Cover, Dread Disease Cover, Income Protection and HIV Life Insurance. Triarc is underwritten by GuardRisk Life which ensures clients that all claims and policies have to be honoured.
2. PUBLIC RATINGS
AVERAGE RATING:
SERVICE:
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3. PUBLIC SATISFACTION
DEATH COVER:
DISABILITY COVER:
80 percent of the customers were happy with Triarc.
10 percent of the people were unhappy with Triarc.
10 percent thought their service was okay.
1. OVERVIEW
PPS Insurance provide afforable and flexible cover for your home and car. PPS members exclusively enjoy many benefits such as unlimited geyser cover, accidental damage to television sets and glass, Free 24/7 Road Side Assistance, All Risk Cover and Excess Waiver. All Risk Cover provides Worldwide cover for all your household items that have been taken out of your home, and Excess Waiver simply means you do not have to pay any basic excess. Highly recommended insurance provider for car and home insurance.
2. PUBLIC RATINGS
AVERAGE RATING:
SERVICE:
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3. PUBLIC SATISFACTION
80 percent of the customers were very happy with PPS Insurance.
8 percent of the people were unhappy with PPS.
12 percent voted their service neutral.
1. OVERVIEW
Known for having the best life insurance policy in South Africa, Sanlam prides itself with their secure services and quality products. They offer excellent rewards, developments, benefits and occupational opportunities while providing insightful advice on balancing life, money and work. People have added that Sanlam provides great customer satisfaction as their workforce is highly proficient and friendly. The company has been around since 1918 and has offices throughout the whole of South Africa. You can contact Sanlam on 0860 725 526.
2. PUBLIC RATINGS
AVERAGE RATING:
SERVICE:
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DEATH COVER:
DISABILITY COVER:
3. PUBLIC SATISFACTION
73 percent of the clients are very pleased with Sanlam.12 percent of the people were displeased with Sanlam.
15 percent rated their service fair.
Complaints: Premiums for elderly people are high.
1. OVERVIEW
Outsurance is confident to announce they have one of the best vehicle insurance rates in the world. They claim if they cannot beat the rates you are receiving from your current car insurance company, they will pay you a sum of R400. They have removed broker fees and claimed to apply only fixed amounts on excesses. Premiums remain the same for a whole year so there is no surprise increases and if you don’t claim for a certain period you receive ten percent of your premium back. This is known as the OutBonus. They also provide their loyal customers with a twenty four hour car assistant service in case of a breakdown or accident. Contact details for Outsurance are 08 600 60 000.
2. PUBLIC RATINGS
AVERAGE RATING:
SERVICE:
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3. PUBLIC SATISFACTION
14 percent voted their service neutral.
Complaints: Claims were unsettled several times.
1. OVERVIEW
A cocky but clever concept, First for Women Insurance caters for South African women only. Statistics reveal men are more irresponsible and reckless when it comes to driving and self care. Women now have been granted the opportunity to pay lower rates on insurance due to this underlying fact. The Sunday times voted this company the best short term insurance brand in 2010 and congratulated them for raising over eleven million Rand for women in need. You can get a hold of them on 0860 1036 95.
2. PUBLIC RATINGS
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60 percent of the clients were impressed with First for Womens.
20 percent of the people were unimpressed with First for Womens.
20 percent voted their service average.
Complaints: Increased premiums after cover was needed and women feel the company did not live up to their promises.
1. OVERVIEW
Old Mutual has over 167 years experience in the trade and what makes this company so special is their warm hearted approach towards their clients. They offer a wide range of products such as funeral, life, disability and death plans. This is a great option in protecting your family’s financial future in case an unpredicted occurrence had to take place. You can contact them on 0860 606 064.
2. PUBLIC RATINGS
AVERAGE RATING:
SERVICE:
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DEATH COVER:
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3. PUBLIC SATISFACTION
10 percent of the people were disappointed with Old Mutual
20 percent voted their service reasonable.
Complaints: Bad customer service on several instances.
1. OVERVIEW
As everybody is well aware, South Africa has one of the highest crime rates in the world so protecting the contents of your household items is highly necessary. Santam provides a wide range of cover in the event of a burglary, loss or accident. General items include electronics, clothes, furniture, gardening equipment, hardware tools, towels, toys and carpets. Phone Santam to protect your home on 0860 444 444.
2. PUBLIC RATINGS
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3. PUBLIC SATISFACTION
5 percent of the people felt left down with Santam.
15 percent voted Santam a normal insurer.
Complaints: Due to the number of claims in a short period of time, a customer was penalized with an excess of R3350.
1. OVERVIEW
Known for its hospital and medical aid plans, Discovery health caters many different products at many different, affordable prices. Insuring your health is imperative and in case of an accident, injury or illness, you would want only but the best treatment for your well being. Discover have gone the extra mile in encouraging its customers to join the Virgin Active gym and in return they will drop their rates if you stick to a monthly gym schedule. They currently held the Discovery Jacaranda Spring walking event in September 2012 in Groenkloof, encouraging family and friends to partake so they could enjoy the site of the blossoming, purple jacarandas and get some exercise too. You can phone them for quotes on 0860 99 88 77.
2. PUBLIC RATINGS
AVERAGE RATING:
SERVICE:
PAYOUT PROCESS:
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CLAIMS PROCESS:
3. PUBLIC SATISFACTION
66 percent of the customers were thrilled with Discovery.
10 percent of the people were upset with Discovery.
24 percent voted their services standard.
Complaints: People find their policies confusing and not straightforward.